We manage Facebook pages, Twitter handles, LinkedIn pages, Google+ pages, YouTube… as prompt customer service tools on behalf of brands.
We use management apps like Hootsuite and The Social Hub to engage and delight customers as they share their customer experiences with the brand itself, their friends and other customers.
Content for social media in all formats (text, graphics, video and audio) is a very important part of our service. We seek to build capacity in terms of hardware (computers, cameras, microphones, sound mixers) and software (graphics, video editors) for content creation.
We run targeted promotions and coupon campaigns over social media for brands.